Date and Time
Thursday May 13, 2021
9:00 AM - 11:00 AM CDT
Thursday, May 13 | 9 – 11 a.m.
Location
Live Zoom
Fees/Admission
No-cost
Contact Information
Illinois Small Business Development
and International Trade Center
College of Lake County
(847) 543-2033
Send Email

Description
Nobody enjoys facing a difficult conversation, but it can be an inevitable part of a manager's job. The ability to handle tough situations and share feedback effectively is a critical skill required of anyone in a leadership position. Avoiding such talks only creates greater challenges, while tackling them with empathy and intelligence can lead to increased engagement and more positive relationships.